All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Items offered on this website are only available for delivery to addresses in U.S. We also accept orders from international customers who are shipping to addresses outside the U.S. To place an international order, please contact us at firstname.lastname@example.org. International shipping rates and duty fees may apply. Your sales representative will be able to assist to your needs.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items which may require being shipped via freight on pallets or crates. You will be advised of any charges on the checkout page or a sales agent may be in contact for further details.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at email@example.com.
Returns & Exchanges
If there is item you need to exchange or return, please contact us immediately at firstname.lastname@example.org.
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com.